We recommend Woobo for kids ages 5-9. This may vary depending on how well your children are able to enunciate their words.
Absolutely — the Woobo video shows real capabilities. Some capabilities may not be fully ready at launch, but the Woobo’s skills as described within the content of our kickstarter are an integral part of Woobo’s core skill set. Beyond the core skills, Woobo’s comprehensive platform ensures that all capabilities in the video will be available soon after launch. Woobo’s ongoing updates ensure that we will continue to improve the product and add new and exciting features over time.
We will begin fulfilling Woobo pre-orders around December 2017 timeframe on a first-ordered, first-received basis. We will advise you of your Woobo ship date.
We currently ship throughout the US.
Woobo is a connected device that can play games, sing songs, and tell stories. As Woobo is connected to Wi-Fi, new content is available on a rolling basis. Woobo can also share voice messages between the toy and selected device.
Woobo has a touch interface, voice capabilities, and multiple touch sensors — but not mobility. You can take Woobo with you wherever Woobo’s companionship and assistance will give you the most happiness.
Woobo is a gender-free companion.
Woobo’s content uses the name “Woobo” exclusively. Future updates may allow for giving your Woobo a new name of your choice.
All Woobos speak in US American-accented English. Support of additional languages and accents will come in the future.
Yes. You must have Woobo connected to a Wi-Fi network or tethered to a mobile hotspot for Woobo to work.
Woobo comes with an AC charging supply that works with 110/220V. Woobo ships with an embedded lithium battery. Woobo is designed to run for 6+ hours on one full charge.
Woobo uses an embedded, rechargeable lithium battery similar to the one found in your smartphone.
Woobo is size is approximately 23″ tall and 23″ wide. Each Woobo weighs around 1.5 lbs.
Woobo requires a mobile app that is compatible with iOS and Android devices.
Fun digital and physical accessories for Woobo will be available after the initial launch.
Yes. Woobo has a parenting mobile app that is compatible with iOS and Android devices. In the app parents can schedule daily routines, send/receive voice messages and click to play any content in Woobo’s library.
Not at this time. One of our biggest future aims is to have an open content development platform so anyone can create content for and help keep Woobo growing!
No. Woobo’s content is streamed from our cloud server. As long as your Woobo is connected to the Internet via Wi-Fi, Woobo will function properly.
Guarding our users’ privacy is something we take very seriously. We work hard to protect your information from unauthorized access and have designed policies and controls to safeguard the collection, use, and disclosure of your information. We use a combination of technology and company policies to protect users’ privacy. Woobo complies with FTC Bureau of Consumer Protection guidelines including the Children’s Online Privacy and Protection Act (COPPA). Company policies ensure that Woobo only collects data it needs to function, keeps it safe, and retains it only as long as necessary. A company security officer reviews security of all customer data at all phases of use. Woobo employs industry standard best practices regarding the way data is stored and transferred. Passwords are stored using cryptographic one-way hash functions. This ensures that nobody, even the company security officer, can ever gain access to a user’s password.
Woobo robots have microphones that are used to interact with users and to provide the messaging applications. There is no way for a remote user to enable the microphone. Woobo’s user interface makes sure that the robot is only listening when its physical button on the ear gets pressed. All connection to Woobo robots would require access and authorization through our private Woobo server.
Woobo automatically uploads de-identified data to our server on AWS. There is no explicit backup step required. The data is encrypted while in transit and on the servers. In the event that you break your Woobo you can associate the new Woobo with the existing account. The data will then be available on the new Woobo.
WOOBO stores certain information about you and backs it up to our protected Woobo system. It is encrypted via SSL when being uploaded or downloaded from the cloud. While stored it is encrypted via our protected woobo system. The information stored may include your name, information required to connect to your WiFi network, various preferences, and data that is entered or acquired through one of the Woobo applications. Such data may include audio recordings and text of conversations.
Just wipe it with a clean, damp cloth.
Woobo is covered by a warranty of one year.
Your purchase comes with a one-year limited warranty in the US. The warranty covers against manufacturing defects. It does not cover abuse, alteration, theft, loss, unauthorized and/or reasonable use, or normal “wear and tear.”
During the warranty period, Woobo will make sole determination of a defect. If Woobo determines a defect, Woobo, at its sole discretion, will repair or replace the defective part or product with a comparable part.
This does not affect your statutory rights. For full details, safety updates, or support, send us an email at email@example.com.
Please read through the FAQ first to find your answer. We are receiving a lot of special requests, and are responding as fast as possible!
For all other questions regarding Woobo, contact us at firstname.lastname@example.org